Journey Unable to Access BuyCraft Shop Entirely

Discussion in 'Donation Help' started by Shiny_Keldeo, Oct 12, 2017 at 2:01 AM.

  1. Shiny_Keldeo

    Shiny_Keldeo New Member

    I have been attempting to purchase items from the JourneyGaming BuyCraft store, but I've run into a problem. It continuously asks for my Username, but no matter how many times I enter it, it refuses to take it and seems to just refresh the page. I've tried multiple different methods of accessing, via Server Links, Website Links, and Favorites Links. So far none have worked. I've asked other people and none seem to have the same problem, and I'm at a loss for an answer. I have no idea what has caused what I can only assume to be a Glitch, but it is preventing me from accessing donation services. I would very much appreciate it if a solution could be found.

    Thank you for your time,
    Shiny_Keldeo
  2. Proxying

    Proxying Owner Staff Member Owner

    Hey, the store seems to be accepting others inputting their username just fine. Do you mind giving me a few details?

    What username are you inputting?
    What browser are you using (Chrome/Firefox/Edge etc)?
    Are you on a laptop/desktop or mobile?
  3. Shiny_Keldeo

    Shiny_Keldeo New Member

    Shiny_Keldeo
    Google Chrome
    Windows PC Desktop
  4. Proxying

    Proxying Owner Staff Member Owner

    Can you try with another browser such as Edge/Firefox/Opera/Safari? Or try clearing your browser cache/checking the extensions you have on Chrome.

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