Hello, today I was on sinnoh with my partner [PrincessAnimu] who challenged the grass gym. They won but had to leave before receiving their badge, the gym leader Seankaiser1 was extremely rude and abrasive to me via pms after mistaking me for PrincessAnimu (my in game name is PrincessAnxiety) While I can understand the confusion there is no reason to be as rude as Seankaiser was to me. After being very disrespectful to me Seankaiser stated "There are no rules for pms" as shown in the second screenshot, while this is true I feel this does not excuse his behavior. I am deeply upset by this experience as I (as a former journey staff member) believe that all staff should always strive to improve the players journey, if you will, by being kind. I have included screenshots of this incident in the replies, please let me know if they do not work! Thank you for your time.